We take all complaints seriously. If you wish to register a complaint about our service, then please contact The Complaints Department, either:
- In writing to: Secan & Partners Limited, St Clare House, 30-33 Minories, London. EC3N 1PE
- By telephone: +44 (0) 2038 489 792 Mon – Fri 9:00am – 5:30pm
- By email: moc.sninacesnull@stnialpmoc
We will acknowledge your complaint within 24 hours.
If we are unable to settle your complaint with us, you may, if eligible, refer it to the Financial Ombudsman Service either:
In writing at: The Financial Ombudsman Service, Exchange Tower, London E14 9SR, or via www.fos.org.uk, or by telephone on +44 (0) 8000 234 567 or +44 (0) 3001 239 123.